August 2016 - Present
Part strategist, part developer; I am responsible for maintaining Quicken Loans' web analytics tools (Adobe Analytics, Google Analytics, DTM/Launch, mParticle, Qualtrics, etc.).Quicken Loans — UX Analyst
May 2013 - August 2016
I provided insights on the relationship between user behavior and business analytics of Quicken Loans' client facing web products.University of Michigan Library — UX Intern
January 2013 - May 2013
As an intern I helped prototype and test new layouts, and manage website content for library's many web domains.University of Michigan Library — Technology Assistant
August 2012 - December 2013
Library technologists functioned as drop in tech-support staff that helped patrons use Photoshop, install drivers, build websites, and everything in-between.Schawk — Production Artist
August 2011 - August 2012
More of a builder than a designer; I prepared digital art files for printing for clients such as Pepsi, Mars, and other high profile companies.
The focus of my coursework at UMSI was user experience methodology, behavioral psychology, and web development.Western Michigan University — BS Imaging
The Imaging program at WMU focused on the business and technical aspects commercial printing.